Here to Help
Support
Real people, ready to help with orders, repairs, warranties, and anything else.
Common Questions
Use the Repair Tracking tool on our Repairs page with your ticket number, or give us a call and we'll look it up.
Unused items in original packaging can be returned within 30 days. Bring your receipt to the store or contact us to arrange a return.
Bring it in (or contact us first). As an authorized dealer we handle warranty claims for you, so you don't have to deal with a manufacturer call center.
Absolutely. Tell us your vacuum's brand and model and we'll match the exact bag, belt, or filter you need.
We respond to all messages within 48 hours, and usually much sooner during business hours.